Tuesday, January 20, 2009

Unlucky Owners of a Kitec Home

W.M. - Henderson, Nevada

I am one of the unlucky owners of a Kitec home. Your company (MasterServ) submitted a bid to do the complete job with the promise to have the water back on same day and the entire project completed within a week. The finished product was to be so completely perfect as to be undetectable where the many holes were made on the interior of my home with paint matches so perfect that one could not discern what was the old and what was the new. New fittings, pipes, hot water heater and the works.

SURPRIZE!!!

That is exactly what happened. In addition, they completely covered my home with plastic and with floor coverings each and every day so that there was a very minimum of dust and dirt. At the end of each day they totally vacuumed and put away everything. I could not be more pleased with the finished product nor could I imagine a cleaner less obtrusive operation.

My sincere thanks to Jose and Martin and their entire crews for making a terrible (kitec) situation as pleasant as it could possibly be. They are all expert craftsmen.

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